Corsair mouse double clicking...

Associate
Joined
30 Dec 2021
Posts
470
Location
Yorkshire
i have a one month only corsair mouse that keeps double clicking on a single press, the shop told me to contact corsair.
Ive had it literally 4 weeks should it not be sorted by the shop in the first 12 months?
 
Soldato
Joined
14 Nov 2007
Posts
13,162
Location
With the færies wearing black cherries for rings
i have a one month only corsair mouse that keeps double clicking on a single press, the shop told me to contact corsair.
Ive had it literally 4 weeks should it not be sorted by the shop in the first 12 months?

Tell them you bought it from them, not Corsair, and that it's their responsibility to sort it out.

You should know

When you purchase a product from a retailer you have a contract with them. You do not normally have a claim against the manufacturer unless you have been supplied a manufacturer's guarantee with the product.
The retailer should not refuse to deal with you if you have a valid complaint and should not refer you to the manufacturer within the first six months of purchase.
 
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