i have a one month only corsair mouse that keeps double clicking on a single press, the shop told me to contact corsair.
Ive had it literally 4 weeks should it not be sorted by the shop in the first 12 months?
You should know
When you purchase a product from a retailer you have a contract with them. You do not normally have a claim against the manufacturer unless you have been supplied a manufacturer's guarantee with the product.
The retailer should not refuse to deal with you if you have a valid complaint and should not refer you to the manufacturer within the first six months of purchase.