Mattresses - I need knowledge

[Cadder]

Yeah I'm not overly impressed with our Simba tbh. Contacted them a while back and they wanted pictures from each side, which is impossible in our bedroom

We're going to get that sorted today, All being well. Have you got anything in mind for your next mattress?

 

[Delvis]

We're going to get that sorted today, All being well. Have you got anything in mind for your next mattress?

No, only had this one a couple of years, can't afford to get a new one yet

 

[Cadder]

No, only had this one a couple of years, can't afford to get a new one yet

Just checked and it has dipped around 20mm which falls within their tolerance. That's after being out of bed an hour or so too.

 

[jpaul]

Yeah I'm not overly impressed with our Simba tbh. Contacted them a while back and they wanted pictures from each side, which is impossible in our bedroom

cant you lay a piece of true wood across it - to accurately show drop.
I'm not sure as a consumer you have to accept their interpretation of what is a fit for use product, either, when complaining - and would tell them so.
eg. if you place say a 10kg weight on it and it drops 4 " say I'd complain

how much are they(was it) ? - with all the periodic (less so ,now) deals, what do folks pay. ?

 

[Cadder]

cant you lay a piece of true wood across it - to accurately show drop.
I'm not sure as a consumer you have to accept their interpretation of what is a fit for use product, either, when complaining - and would tell them so.
eg. if you place say a 10kg weight on it and it drops 4 " say I'd complain

how much are they(was it) ? - with all the periodic (less so ,now) deals, what do folks pay. ?

I laid something flat over it and placed a steel rule vertical to measure the dip.

In 2019 my king size Simba Hybrid cost £599 with a free mattress protector.

 

[Puzzled]

Any recommendations for a cheap double mattress, budget of £300ish. Will likely end up as a guest bed soon when we change the bed later in the year for a kingsize.

The Ikea Hovag seems to be recommended on all the review sites (well referral link articles) but looks like they have replaced it with a new product which has no reviews.

Preference would be pocket sprung, medium firm as a mix of side and back sleeping. Thanks

 

[Dr House]

I’m moving soon so was thinking to order a few mattress and keep the one I like the most in my room.

I’m thinking about a OTTY and a Ergoflex to start with.

I have had a ergoflex before. But have people tried OTTY?

 

[Muso]

I’m moving soon so was thinking to order a few mattress and keep the one I like the most in my room.

I’m thinking about a OTTY and a Ergoflex to start with.

I have had a ergoflex before. But have people tried OTTY?

Otty is rock hard, caused me no end of pain so had to get rid of it. Replaced it with a John Ryan Origins 1500 and couldn't be happier.

 

[Cadder]

We had our Simba mattress replaced. While I don't think the (durable) quality is there, I can't fault the customer service. They asked for photos of:

1. The full surface of the mattress from above without bedding.
2. The surface of the mattress from both long sides without bedding.
3. The bed base the mattress is used on (if slatted, please demonstrate the measurement between the slats).
4. The manufacturing stamp found on the back of the fire label attached to the mattress cover.
5. Measuring the dip. Please take a broom handle, yardstick or piece of string (pulled taught) and lay it on the mattress width ways. Then take your ruler or tape measure and rest the tip gently on the surface of the mattress. Look for the area where the dip is at the lowest point then measure from this area up to the bottom of the string, broom, or yardstick. This tells you how deep the impression is on your mattress. Please make sure to not apply pressure as this will give an inaccurate reading.

It wasn't too difficult to get the photos. Once I sent all the info over they accepted and arranged a replacement, by ArrowXL, who were also great.

I asked if we could upgrade to their top of the range mattress and pay the difference but they would only allow a like for like replacement.

Who knows, maybe another 3 years and they will need to replace this one. Or hopefully this mattress is an improved design or better quality and will last much longer.

We also purchased a Panda mattress topper to see if that made a difference. It certainly did, but not a good one. That will be going back too.

 

[benjii]

We're looking to replace our double bed with a king. We like the look of the John Ryan mattresses and are leaning towards the Contemporary Platform Divian and Origins Pocket 1500 mattress.

I'd appreciate anyone's thoughts or insights on those choices.