That doesn’t sound great I’d have been equally annoyed too. I’m going to give it a go for half the price of a Revo. Worse case I don’t like it and try for my money back but they largely have good reviews so we’ll see.Whilst their setup there is very impressive I didn’t have a very good experience with Celtic Tuning.
I took my Mountune mapped warranty covered ST in for a dyno a few years ago. They did the dyno then I waited for 40 minutes for someone to come get me from the waiting area. I got impatient and then went to the reception and asked what they were doing and whether I can go now.
The lady on the desk said “We just want to make sure you’re happy with the map”…cue my confusion…i said i just came in for a dyno. She rushes off and comes back and says I was about 20 seconds away from getting a new map. I am quite rightfully annoyed. The car was still under warranty with a Mountune map why would I get one of their knock off maps.
I collect the car and ask the engineer whether anything was done to the car and he said no, nothing was touched.
I write an email to them and explain my annoyances and I get an email back explaining that they angle grinded the ECU out of the tamper proof cage and they were going to map it manually as they couldn’t do it through the OBD. I go out to check the car and yes, there was angle grinder marks off over it to get it out. Annoyance intensifies.
I pushed for a new ECU cage which they begrudgingly did but that was it. No gestures of goodwill, I still had to pay for the dyno and I was still worried about my warranty if anything went wrong with the car.
The skeptic in me thinks they were trying to copy the map off my ECU.
It was odd as there was such an emphasis on making sure everything was correct before you even had an appointment time.
I’d go Revo every time.